Privacy at Highland

Information collected

We may collect your name, work email, optional company or organization, optional phone number, and details you share about an inquiry, project, program, environment, needs, or desired outcome. We may also collect limited technical information needed for operation, security, reliability, spam prevention, and troubleshooting, such as IP address, browser or device information, and request timing.

Use

We use information to respond to inquiries; understand potential projects and business relationships; continue conversations with prospects, partners, and contacts; operate, secure, maintain, and improve the website; prevent misuse, fraud, and spam; and meet applicable legal, regulatory, accounting, or business requirements. Contact information is used to respond to the inquiry and support the resulting business conversation.

Sharing

Highland does not sell personal information. Information may be processed by service providers supporting hosting and infrastructure, email and communications, security and technical services, and professional legal, accounting, insurance, or advisory services as necessary and subject to their obligations. Disclosure may also occur when required by law or reasonably necessary to protect Highland, clients, partners, or others.

Cross-border

Highland operates across Canada and the United States. Providers may process or store information in other jurisdictions, where local laws and lawful authority access may apply.

Retention

We retain information only as long as reasonably necessary for the purposes for which it was collected, legitimate business needs, or legal, contractual, accounting, or regulatory requirements. Periods vary by inquiry and relationship.

Security

Reasonable administrative, technical, and organizational safeguards are used, but no electronic transmission or storage is guaranteed completely secure.

Rights

Depending on location, people may have rights to access, correct, delete, withdraw consent where applicable, or ask how information was used or disclosed, subject to legal exceptions. Requests go to Highland.

Third parties

Highland is not responsible for the privacy, security, or content of third-party sites. Visitors should review those policies.

Children

This site is for professional and business audiences and is not directed to children. Highland does not knowingly seek children’s personal information.

Changes

An updated policy will be posted with a revised last-updated date.

Contact Highland

Highland Implementation Services.

Email: info [at] highlandgt.com.